Privacy Policy

This Privacy Policy explains how ElmHook Training processes personal data when you visit or use elmhookalbum.click. It describes the categories of data we collect, the purposes for which we use it, the circumstances in which we share it, and the choices and rights available to you under applicable data protection law.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Contact Details

Privacy email
support@elmhookalbum.click
Telephone
+33 6 18 43 91 40
Mailing address
225 Rue du Général de Gaulle, 59370 Mons-en-Barœul
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Data category

Data We Collect

We may collect identification details, contact information, account or registration data, training preferences, messages you send us, and technical data such as device type, browser information, and usage logs. Where needed, we also process payment-related or transaction-related information handled in connection with purchases or enrolment steps.

The data we process depends on how you use the site and its training-related features.
Collection source

Data Sources

We receive personal data directly from you when you complete forms, request information, register for services, or communicate with us. We also collect certain data automatically through the website, including device and interaction data, and we may receive limited information from service providers that support site operation, analytics, or payment processing.

Information comes from your direct submissions and from limited technical collection during site use.
Cookie type

Types of Cookies

The site may use essential cookies needed for security and core functions, preference cookies that remember selected settings, and analytics cookies that help us understand how the site is used. Some cookies are session-based and expire when the browser is closed, while others remain for a limited period unless removed earlier.

We use a limited set of cookies for operation, preferences, and basic measurement.
User control

Cookie Controls

You can manage cookies through your browser settings and may be able to block or delete certain cookies. If you disable some cookies, parts of the site may not function as intended, especially features that rely on session management or preference storage.

Cookie preferences can be adjusted through browser settings and, where available, site controls.

Subject to applicable law, you may have rights relating to your personal data, including access, correction, deletion, restriction, objection, and portability. You may also object to processing based on legitimate interests in circumstances recognized by law.

Available rights may vary depending on the legal basis and the nature of the processing.

To exercise a privacy right, please use the contact details in this policy and describe the request clearly. We may ask for information needed to verify your identity and to understand the scope of the request. If we cannot comply fully, we will explain the reason where required by law.

Requests are reviewed using reasonable steps to confirm identity and protect data security.

Retention periods depend on the type of data and the reason it was collected. We keep personal data for the period needed to provide the service, meet legal or accounting obligations, resolve disputes, and maintain records, then delete or anonymise it when it is no longer required.

We keep data only for as long as needed for the relevant purpose or legal requirement.

When we update this policy, we will post the revised version on the site and indicate the effective date where appropriate. If a change materially affects how we process personal data, we will take reasonable steps to draw attention to it.

We may revise this policy to reflect legal, technical, or operational changes.
01 · Purpose

How We Use Data

We use personal data to operate the website, manage enquiries, provide training-related information or services, process registrations or transactions, maintain security, improve site performance, and meet legal, accounting, or recordkeeping obligations. We may also use data to respond to support requests and to administer preferences or communications you have chosen to receive.

We process data only for operational, contractual, and compliance-related needs.
02 · Sharing

Service Providers

We may share personal data with trusted service providers that support hosting, analytics, security, communications, administration, or payment-related functions. These parties act on our instructions where they process data for us and are expected to use it only for the services they provide.

Service providers receive only the information needed to perform their functions.
GDPR
Regulation

GDPR Framework

Where the GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or our legitimate interests, depending on the context. We limit processing to what is necessary for the stated purpose and apply appropriate safeguards to the data we handle.

Regulation
Because ElmHook Training targets users in France and may process data of individuals in the European Economic Area, the GDPR applies where our processing falls within its scope.
This section explains the GDPR framework that applies to relevant users.
GDPR Rights

GDPR Rights

Where the GDPR applies, you may have rights to access, rectify, erase, restrict, object to processing, and request portability of certain data. If processing is based on consent, you may withdraw consent for future processing, without affecting prior lawful processing.

The rights described below apply subject to the conditions and limits set by law.